How to avoid a rogue tradesperson

New research from Ding reveals that:

• 1 in 5 adults has fallen victim to a rogue trader

• 33% of 18–34s have been scammed after booking through sites like Facebook

• The average loss? £410

• And 35% of us still don’t check for ID or insurance

Social media may be convenient, but it can also be home to scammers and fake profiles. If you’re looking to book work on your home, here’s how to avoid getting ripped off.

🚩 10 Red Flags to Watch Out For

These are the most common scam signals - according to thousands of homeowners:

1. Asks for full payment upfront—with no receipt (64%)

2. Refuses to show ID, insurance or accreditations (59%)

3. No written quote or invoice (55%)

4. Reviews seem fake, generic or copied (54%)

5. Only accepts cash or cryptocurrency (52%)

6. Pushy “limited time” offers (50%)

7. Won’t provide customer references (47%)

8. No photos or proof of previous work (47%)

9. Bank details don’t match business name (47%)

10. Dodgy or changing business names (41%)

🛠 5 Simple Checks Before You Book

Avoiding a scam doesn’t mean avoiding online platforms, just use them wisely:

1. Always ask for ID and insurance

A real pro won’t flinch. No documents = no booking.

2. Always get proof of payment

A clear receipt or invoice protects you and confirms what’s been agreed. Whether you're booking online or in person, make sure every payment comes with documentation as proof.

3. Check independent reviews

Look beyond Facebook comments. Try platforms like Trustpilot.

4. Get it in writing

Quotes, invoices, and payment receipts are your paper trail.

5. Use a trusted service

With Ding, all tradespeople are vetted and insured. You get upfront pricing, easy booking, and support and guarantees if something were to go wrong.

🎯 Final Word

More than 80% of UK adults have hired a tradesperson, so learning how to spot a scam isn’t optional. It’s an essential part when researching someone to do your job.

Don’t get stung this summer. Just Ding and it’s done.